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How It Works

The Operational Excellence Execution Platform

This is where improvement gets executed. Three modules — LOGS, IDA, and DOCS — work together in a continuous loop to capture knowledge, investigate root causes, and turn validated insights into living procedures. Systematic. Strategic. Controlled.

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Two Worlds That Need to Connect

Every operation has two data streams. Most companies only connect one.

Dashboard Reality

Shop Floor Reality

MES
SCADA
OEE Dashboard
Data Analysis
Quality Reports
KPI Reports
The Gap
Excel
Connected Worker
SOPs
Shift Handover
Meeting Notes
Training Logs

Both sides generate data. Neither side sees the other.

Your operation runs on two types of data:

Machine Data — The What. Temperatures, pressures, speeds, counts. Terabytes telling you what happened.

Human Knowledge — The Why. The bearing that sounds different. The adjustment that works on humid days. Context no sensor captures.

You've invested millions in capturing machine data. But the human side? It lives in people's heads, disappears at shift change, and walks out the door at retirement.

That's the gap. Not a technology gap—a knowledge gap. And it costs you repeat failures, slow root-cause analysis, and improvements that don't stick.

Oppr closes that gap.

Why Traditional Approaches Fail

You've Tried This Before.
Here's Why It Didn't Work.

Every manufacturer has attempted to capture operator knowledge. The approaches fail for predictable reasons.

Knowledge disappears at shift change

What you tried

Paper logbooks, shift handover forms

Why it failed

Takes too long, inconsistent, nobody reads them

With Oppr

20-second voice capture. AI structures and tags automatically. Searchable forever.

Root cause takes weeks to find

What you tried

Manual data pulls, meetings, tribal knowledge

Why it failed

Human context isn't in any system. Data exists in silos.

With Oppr

Unified timeline connects human observations to machine data. Ask questions in plain language.

Expertise walks out at retirement

What you tried

Documentation projects, knowledge transfers

Why it failed

Results in PDF graveyards nobody reads. Can't capture tacit knowledge in interviews.

With Oppr

Knowledge captured continuously in the flow of work. Always current. Always accessible.

Improvements don't stick after Kaizen

What you tried

SOPs, training programs, audits

Why it failed

Documentation doesn't match reality. Procedures written by people who don't do the work.

With Oppr

Living documentation that updates based on what actually works. PDCA that actually cycles.

The Core Innovation

The Unified Timeline

Human observations and machine data on one time axis.
Correlatable. Queryable. Connected.

195°CTemperature (°C)180190200Day 16:0012:0018:00Day 26:0012:0018:000:00

Your machine data shows two temperature spikes…

Why This Matters

When you investigate an issue today, you query your machine systems. You see the temperature spike at 2pm. But you don't see the operator's observation from 8am that “the material looked different today.”

That observation exists—but it's trapped in someone's head, mentioned verbally at shift change, or scribbled in a notebook nobody reads.

The unified timeline changes this. Every observation is timestamped, tagged to equipment, and available for correlation. When the temperature spikes, you see the human context that explains it.

An operator's observation automatically links to machine data from two days later—revealing a cause-and-effect relationship that was always there, but never visible.

The Platform

Three Modules, One Workflow

From capture to action. Each module serves a purpose. Together, they close the loop.

LOGS

Capture Knowledge in 20 Seconds

Operators speak what they notice — in any language. AI does the rest: transcription, structuring, tagging. Unlike unstructured feedback, LOGS creates a continuous stream of structured, tagged, time-stamped observations — the foundation for systematic analysis.

Voice, photo & text capture

Any language, auto-translated

AI structures automatically

Equipment tags, timestamps, categories

20 seconds, not 8 minutes

Zero workflow disruption

Voice Capture

"Bearing on Line 3 sounds higher than normal"

Recording... 12s

Speak what you notice. Any language.

What LOGS Captures

Voice observations

Any language, any accent. AI transcribes and structures automatically.

Photo evidence

Defects, gauge readings, equipment conditions. AI extracts data from images.

Quality checks

Structured or unstructured. Integrates with existing quality workflows.

Events and anomalies

Downtime, near-misses, deviations. Captured in the moment.

Before

The operator mentioned something about the bearing at shift change. Nobody wrote it down. A week later, the bearing fails.

With LOGS

The operator voice-logged ‘Bearing on Line 3 sounds higher-pitched than normal’ in 20 seconds. It’s timestamped, tagged, and waiting to be correlated.

IDA

Your AI Co-Pilot for Root Cause

Your AI investigation engine. Ask questions in plain language. IDA connects human observations with machine data to find root causes, surface patterns, and accelerate every investigation. This is where gut feelings become confirmed causes.

Natural language queries

No SQL, no dashboards needed

Cross-data correlation

Human context meets machine data

Pattern detection

Recurring issues surface automatically

IDA — Investigation Assistant

What happened before the quality drop on Line 2?

Analyzing 142 observations and machine data...

Ask in plain language. No SQL. No dashboards.

What IDA Does

Natural language queries

Ask questions in plain language. No technical expertise required.

Cross-data correlation

Connects human observations with machine data automatically.

Pattern detection

Surfaces recurring themes, anomalies, and correlations.

Root cause acceleration

Finds the human context that explains machine data anomalies.

Before

Investigation takes weeks. Engineers dig through dashboards, interview operators, and still miss the human context that explains the data.

With IDA

Ask ‘What happened before the quality drop on Line 2?’ and IDA shows operator observations alongside machine data — root cause in hours, not weeks.

DOCS

Living Documentation at the Point of Work

The final piece of the execution loop. Procedures that update when better approaches are validated. Accessible via QR codes on equipment. Validated insights become permanent, living procedures accessible at the point of work.

Living procedures

Updates from validated insights automatically

QR code access

Right info at the machine, instantly

Expertise preservation

Knowledge stays when people leave

Scan at machine

SOP-042

Line 3 Startup

v3.2Updated 2d ago

Scan. Get the right procedure. At the machine.

What DOCS Provides

Living procedures

Documentation that updates from validated insights and actual practices.

Point-of-work access

QR codes on equipment link to relevant knowledge instantly.

Searchable knowledge base

Find what you need with natural language search.

Expertise preservation

Tacit knowledge captured and accessible to everyone.

Before

The procedure says one thing. What we actually do is different. New operators follow the procedure, get it wrong, then learn the ‘real’ way from colleagues.

With DOCS

Documentation reflects what actually works. When the ‘real’ way proves better, it becomes the documented way. New operators learn the right approach from day one.

The Closed Loop

From Capture to Analysis to Implementation

Each module feeds the next. The loop closes. Value compounds with every cycle.

LOGS

Capture

Knowledge enters the system

Every observation is a data point that didn't exist before. The more you capture, the richer the dataset for analysis.

IDA

Analyze

Patterns surface automatically

IDA finds correlations humans miss — connecting observations across shifts, time periods, and equipment.

DOCS

Implement

Improvements become permanent

Validated insights become living documentation. What's learned stays learned. Accessible at the point of work.

Better practices lead to better observations — the loop continues

Case Study

Saving the "Golden Recipe"

How a PVC pipe manufacturer preserved decades of operator expertise before it walked out the door.

The Challenge

A PVC pipe manufacturer was losing their 'golden recipe' — the specific combination of settings, timing, and adjustments that produced perfect output. Only two operators knew it. One was retiring in 6 months.

Month 1–2: Capture

Both experienced operators used LOGS to voice-capture their observations during production. Every adjustment, every observation about material behavior, every trick they'd learned over decades — captured in 20-second voice logs while they kept working.

Month 3: Analyze

As data accumulated, IDA correlated operator observations with machine data. Patterns emerged: the golden recipe wasn't just settings — it was a sequence of micro-adjustments based on material behavior that no documentation had ever captured. First measurable ROI appeared here.

Month 4: Implement & Validate

DOCS created living procedures that captured the complete golden recipe — including the contextual adjustments. New operators achieved consistent quality within weeks instead of the usual 6–12 months of trial and error.

We thought we were documenting a recipe. What we actually captured was 30 years of intuition that no interview or training session could have extracted.

Start Small. Prove Fast.

Deployed in Weeks, Not Months

No IT project. No complex integration. Start with one line, prove value, then scale what works.

01

Knowledge Risk Assessment

~2 Weeks

We assess where your critical knowledge lives, identify key-person dependencies, and pinpoint the highest-value starting point.

02

Single-Line Pilot

First 2 Months

Deploy on one production line. Train operators in 15 minutes. Value starts from day one — every captured observation builds your knowledge base.

03

Analysis & First Results

Month 3

Review captured data, surface first insights, and demonstrate measurable value. First ROI typically appears here — prove it before expanding.

04

Scale What Works

Onwards

Expand to additional lines, shifts, or sites based on proven results. ROI compounds as the knowledge base grows — no big bang required.

No IT Project

Cloud-based, mobile-first. Works on existing devices. No hardware installation.

Optional Integration

Start standalone. Connect to historians/MES when ready. Integration enhances but isn't required.

Minimal Training

If they can send a voice message, they can use LOGS. Real training time: 15 minutes.

Quick ROI

Most customers see measurable value within the first months. Often from a single prevented failure.

Ready to see it in action?

We'll show you exactly how the Digital Operator Platform works—and how it could work for your operation.